Frequently Asked Questions
If you can't find the answer you're looking for, we're one click away — day or night.
What exactly is Streamtion?
One subscription for live TV, sport, movies and series — 24,500+ live channels and 130,000+ titles on demand, streaming in 4K & HD on up to four screens at once.
How does the free 24-hour trial work?
Sign up, watch everything free for 24 hours on one device. No card required, and it ends on its own unless you choose a plan.
Which devices can I watch on?
Smart TVs, Firestick, Android and iOS phones and tablets, laptops and desktops, and set-top boxes like MAG and Formuler. See the Setup Instruction page for step-by-step guides.
How many screens can watch at once?
That's your plan: Solo (1), Duo (2), Trio (3) or Family (4 screens at the same time), all on one account.
Which payment methods do you accept?
Visa, Mastercard, PayPal and USDT (crypto). Whichever you pick, your activation arrives by email within minutes.
What happens if my stream freezes?
Every plan includes a free backup server. If your main connection stutters, switch over and keep watching — it's how we hold 99.9% uptime.
How fast is activation?
Minutes. As soon as your payment is confirmed, your credentials land in your inbox with everything you need to sign in.
Do you work with a VPN?
Yes — Streamtion is fully VPN compatible, so you can watch privately from anywhere.
Can I change my plan later?
Any time. Move to a longer duration or add screens and the remaining value of your current plan counts toward the new one — support can switch it for you 24/7.
What are bonus days?
Free extra days added on top of every plan — from +3 days on monthly plans up to +35 days on 24-month plans.
What's your refund policy?
The short version: if something's wrong on our side and we can't fix it, we make it right. The full details live on the Refund Policy page.
What viewers say.
A taste of the feedback — sample reviews during early access.
Switched during the free trial and never looked back. The match was on my TV, my phone and my kid's tablet at the same time and nothing stuttered.
Setup took me four minutes on a Firestick. The instructions were actually written for humans.
Support replied at 1am on a Sunday. I wasn't even angry, just impressed.
Still stuck? Talk to us.
Real humans, around the clock — average first reply under 5 minutes.
Prefer writing it down? We reply with a fix, usually within the hour.
support@streamtion.com